Customer Survey

Dear Customers, your opinion is very important to us!

The "Optima Bank" OJSC is kindly asking you to take a survey to assess the level of service quality offered by the Bank. Your opinion is a guiding point for us in this endeavor. It will not take you much time as the survey contains no more than 10 questions.

We will be very grateful if you fill out the form as shown below. You need to select the appropriate survey.

If you are served by the bank as a legal entity please choose the "Legal Entity Form "; if you are an individual, please choose the "Individual Form":

Individual Form

Legal Entry Form

Internet-banking

EnterOptima On-line Legal Entities

Optima24 New Internet Banking Service for Cardholders

Enter

Currency rates

Cash Rates

06/05/2023	Buy	Sell
USD	87.4000	87.9000
EUR	93.4000	94.4000
RUB	1.0650	1.0900
KZT	0.1350	0.2050
All rates

Cashless Rates

05.06.2023	Buy	Sell
USD	87.2000	87.6400
EUR	93.4000	94.4000
RUB	1.0400	1.1100
KZT	0.1350	0.2050
All rates

Payment Cards Rates

05.06.2023	Buy	Sell
USD	87.3000	87.8000
EUR	93.2000	94.2000
RUB	1.0540	1.0900
KZT	0.1350	0.2050
All rates

NBKR Rates

05.06.2023	Rate
USD	87.5900
EUR	94.3038
RUB	1.0816
KZT	0.1956
All rates

*The rates for buying and selling non-cash foreign currency established by this Order are valid for clients of legal entities and individual entrepreneurs.

For conversion transactions on demand accounts of individuals, including through the Optima24 application, the rates for buying and selling cash foreign currency established by this Order are applied.

The established rates for buying and selling cash and non-cash foreign currencies are valid for the amount of 25 000 US dollars or the equivalent of 25 000 US dollars in other foreign currencies. For transactions for amounts over 25 000 US dollars, the rate is set by the Treasury Department of Optima Bank OJSC by agreement.