Optima Bank
ATMS and Bank offices(312) 90 59 59
Skype: OptimaBank
 

Payment Cards

In the event of loss, theft or unauthorized use of your card, please contact us on the phone

+996 (312) 90-59-59
0- 800-100-00-00 (the telephone number of the Republican Contact Center, free call from the fixed-line phones of “Kyrgyztelecom”)
You may also contact on the issues of the blocking cards to the Authorization Center in Almaty by phones:
+7 (7272) 50-37-64
+7 (7272) 59-88-25

 

 

List of trade and service enterprises where you are provided with discounts when you make payments using the Visa International Card of Optima Bank.

List of trade and service enterprises where you are provided with discounts when you make payments using the UnionPay International Card of Optima Bank.

List of POS-terminals of the “OPTIMA BANK” OJSC

Conversion conditions on multicurrency cards of “Optima Bank” OJSC when cash is withdrawn from tax and Pos-terminals of the Bank

Using the payment card will allow you to perform the following operations:
  • Obtaining cash in points of cash withdrawal and ATM;
  • Receiving information on your card account balances through electronic devices (POS-terminals and ATMs.
  • Payment for goods and services are made via electronic devices (POS terminals), Internet.
Advantages and benefits of using payment cards:
  • Twenty four hour access to money on your card account;
  • The guaranteed safety of your funds: Immediate notification of the Bank on loss/theft of your card will allow to block the card and your money will remain in safety in the Bank on your holder’s card account, unlike the case of theft/loss of disposable funds;
  • The payment card is accepted as a payment method in the territory of the Kyrgyz Republic and abroad and it does not depend in what currency the card account was opened;
  • Conversion is made automatically by the payment system on favorable rate for the holder of a card;
  • The real opportunity to control and manage your expenses: the Bank provides monthly extract of your card account with indication of all operations and places of their performance made by payment card;
  • The necessity of declaring money on your payment card while crossing of any states' border disappears completely;
  • Opportunity to issue additional cards to members of your family and your relatives with allocation of a monthly limit of money expenditure.
Terms in obtaining payment car
in OJSC “Optima Bank”.
  • Opening of card account is performed in any branch or savings bank of OJSC “Optima Bank”. Your payment card will be ready within 10 working days;
  • To obtain a payment card of OJSC “Optima Bank” you need to present your passport, fill in the application form for obtaining international payment card, conclude a Contract on release and servicing of debit payment VISA Card of an individual.

Bank details for transfer of funds to the card
Tariffs on operations with payment cards for individuals
Application for issue of a VISA / Union Pay International payment card
Rules of using payment cards of International payment systems Visa International, Union Pay International and National payment system Elcart
Rules of using Visa/Union Pay International payments cards (in Kyrgyz)

Important information for cardholders:

The cardholder has the ability to carry out transactions with the Card within the daily limits on spending money using credit cards:

Intra-day limits for spending money through payment cards with contactless technology (PayWave) without entering a PIN-code:

LIMITS AND RESTRICTIONS

For security purposes, the Bank has established daily spending limits for Card holders.

No.

Card

Daily cash withdrawal limit (ATM / Cash) in the territory of the Kyrgyz Republic / outside the territory of the Kyrgyz Republic2

Daily limit for magnetic stripe transactions (ATM / Cash / Retail) outside the territory of the Kyrgyz Republic2

Daily restriction for purchases through POS-terminals in the territory of the Kyrgyz Republic / outside the territory of the Kyrgyz Republic2

Daily limit for CNP5 transactions2

Daily limit for Recurrent Internet Payments3

ATM cash withdrawal ban in different countries2

Internet transactions ban

amount (KGS)

number of transactions

amount (KGS)

number of transactions

amount (KGS)

number of transactions

amount (KGS)

number of transactions

amount (KGS)

number of transactions

 

It is established by default and is normally removed for a while - in Optima24 RBS (remote banking system) and in Way4 system

1.1.

Visa Electron
Visa Instant
UPI Classic

    60,000.00  

without restrictions

        15,000.00  

5 transactions per day

     60,000.00  

10 transactions per day

100,000.00  

12 transactions per day

50,000.00  

5 transactions per day

Indonesia

1.2.

Visa Classic
UPI Gold

  100,000.00  

without restrictions

        15,000.00  

   100,000.00  

 100,000.00  

 50,000.00  

1.3.

Visa Gold
UPI Diamond

  200,000.00  

without restrictions

        15,000.00  

   200,000.00  

 100,000.00  

 50,000.00  

1.4.

Visa Platinum
Visa Infinite

  300,000.00  

without restrictions

        15,000.00  

   300000.00  

 100,000.00  

 50,000.00  

1.5.

Visa  Business1

  500,000.00  

without restrictions

        15,000.00  

   500,000.00  

 100,000.00  

 50,000.00  

 

1 Limit management upon application of the customers through the Bank’s branches.  

 

 

2 Limit management upon application / request of the customers through the Contact center / Bank branch / Optima-24 Internet banking.

 

 

3 Recurrent payments are regular customer payments related to a subscription to services / goods (auto payments, monthly fees, installment payments).  

 

 

4 Limit is not subject to change.

 

 

5 CNP - Card Not Present Transaction - operations in the Internet environment, manual input transactions (POS KEY ENTRY / IMPRINTER)

 

Limits on cards of the National payment card system ElCart1

 

ATM cash withdrawal

Cash withdrawals in

cash points/cash desks

Internet service payment

Non-cash payment for goods and services in the trade and retail enterprises network

 

Amount (KGS)

Number of transactions

Amount (KGS)

Number of transactions

Amount (KGS)

Number of transactions

Amount (KGS)

Number of transactions

- Pension card

60,000

10

100,000

5

50,000

20

100,000

20

- Payroll card

- Individuals

1 Limit management upon application of the customers through the Bank’s branches

ATTENTION! The Card holder shall bare all risks and responsibility related to changes in spending limits.

In order to prevent payment card fraud we ask you immediately to contact one of the below provided countries of OJSC “Optima Bank” after the termination of use of card for blocking and reissuing your payment card to the new one with new number, new PIN-code in accordance with the Bank’s tariffs.

  • Brazil
  • Hong Kong
  • Indonesia
  • Malaysia
  • Mexico
  • Nigeria
  • Singapore
  • Thailand
  • Taiwan
  • Ukraine
  • India
Contact information
For more information on the acquisition of payment cards, as well as in the case of loss, theft or unauthorized use of cards please contact the Bank by phone: (+996) 312 90-59-59, 0- 800-100-00-00 (the telephone number of the Republican Contact Center, free call from the fixed-line phones of “Kyrgyztelecom”) or Authorization Center in Almaty by phones: +7 (7272) 50-37-64, +7 (7272) 59-88-25.

Any verbal application of the Cardholder must be confirmed by written statement, which should be submitted to the Bank at the following address: 493, Jibek Jolu street, Bishkek, Kyrgyz Republic, 720070 or by fax: +996 (312) 66-39-53 within 3 (three) banking days after the verbal application”.

Internet-banking

EnterOptima On-line Legal Entities
Optima24 New Internet Banking Service for Cardholders

Currency rates

Cash Rates

11/16/2019 Buy Sell
USD 69.8000 69.9000
EUR 76.9000 77.4000
RUB 1.0920 1.0970
KZT 0.1750 0.1830
All rates

Cashless Rates

16.11.2019 Buy Sell
USD 69.7000 69.9000
EUR 76.6000 77.6000
RUB 1.0830 1.1030
KZT 0.1720 0.1870
All rates

Payment Cards Rates 

16.11.2019 Buy Sell
USD 69.7500 69.9000
EUR 76.3000 77.8000
RUB 1.0780 1.1080
KZT 0.1720 0.1870
All rates

NBKR Rates

16.11.2019 Rate
USD 69.8500
EUR 76.8979
RUB 1.0878
KZT 0.1797
All rates