Optima Bank
ATMS and Bank offices(312) 90 59 59
Skype: OptimaBank
 

Application form of a legal entity (bank customer)

1. Is your organization serviced by the “Optima Bank”?


Please, answer - is your organization serviced by the “Optima Bank”

2. Please indicate your position in the organization:




Please indicate your position in the organization

3. Specify the department in which you are serviced (which employees you interacted with)

Please, identify the Optima Bank branch you visit frequently

4. Please, rate how satisfied you are with the quality of banking servicing when you used services (or consulted) as well as with servicing in Optima Bank in whole.

 
Products
Not satisfied
Rather not satisfied
Rather satisfied
Satisfied
Did not use / No answer
1
Открытие и ведение расчетного счета
Please, enter your assessment of of these issues
2
Credits
Please, enter your assessment of of these issues
3
Payroll card program
Please, enter your assessment of of these issues
4
Internet banking
Please, enter your assessment of of these issues
5
Safe depositary
Please, enter your assessment of of these issues
6
Trade financing (letters of credit, guarantees, collecting)
Please, enter your assessment of of these issues
7
Transportation of cash
Please, enter your assessment of of these issues
 
Servicing at the Bank in general
Please, enter your assessment of of these issues

5. Please, rate how you are satisfied with listed parameters of services in Optima Bank?

 
Service parameters
Not satisfied
Rather not satisfied
Rather satisfied
Satisfied
No answer
1
Number of installed ATMs
Please, enter your assessment of current parameter of services in Optima Bank
2
Meeting of deadlines for provision of services
Please, enter your assessment of current parameter of services in Optima Bank
3
Existence of customer feedback
Please, enter your assessment of current parameter of services in Optima Bank
4
Completeness and availability of rendered consultations
Please, enter your assessment of current parameter of services in Optima Bank
5
Competency and professionalism of the Bank’s employees
Please, enter your assessment of current parameter of services in Optima Bank

6. Please, rate to what extent you agree with the following statements?

 
 
Do not agree
Rather not agree
Rather agree
I agree
No answer
1
The Bank offers lower credit rates as compared to competitors
Please, enter your assessment of current statement
2
The Bank charge adequate commission fees for transactions
Please, enter your assessment of current statement
3
The Bank offers a wide range of various services
Please, enter your assessment of current statement
4
Probability to receive a loan in Optima Bank (after filing of application) is higher
Please, enter your assessment of current statement
5
The Bank enjoys attractive image
Please, enter your assessment of current statement
6
Advertising and PR-materials of the Bank make a good impression
Please, enter your assessment of current statement

7. What are the reasons for you to choose the Optima Bank for servicing?










8. What bank has a better quality of services than in Optima Bank?












Please specify what is better in that bank: 

9. Is there anything that you do not like in operation of the Optima Bank? 


 

10. Do you have any comments, wishes, proposals concerning how the Optima Bank works? 

Please answer all questions in this survey,
the required questions are marked in red.

 

 

Internet-banking

EnterOptima On-line Legal Entities
Optima24 New Internet Banking Service for Cardholders

Currency rates

Cash Rates

11/13/2019 Buy Sell
USD 69.8000 69.9000
EUR 76.8000 77.3000
RUB 1.0850 1.0910
KZT 0.1750 0.1830
All rates

Cashless Rates

13.11.2019 Buy Sell
USD 69.7000 69.9000
EUR 76.5000 77.5000
RUB 1.0780 1.0980
KZT 0.1720 0.1870
All rates

Payment Cards Rates 

13.11.2019 Buy Sell
USD 69.7000 69.9000
EUR 76.3000 77.8000
RUB 1.0750 1.1050
KZT 0.1720 0.1870
All rates

NBKR Rates

13.11.2019 Rate
USD 69.8469
EUR 77.0062
RUB 1.0939
KZT 0.1797
All rates